Highland Coffees Privacy & Security Policies

Statement of Commitment
Highland Coffees maintains commercially reasonable safeguards to ensure the security, integrity and privacy of personally identifiable information submitted to its website, and we periodically review and update security measures in light of current technologies. The following information outlines our current privacy and security policies in managing our website.

Privacy Policy
At Highland Coffees, protecting our customers' privacy is extremely important. Any information that we obtain from you, including your name, address(es), phone number, email address, products ordered, and any website usage statistics, will never be sold, shared or given out to any other party. We will never sell your personal information to anyone for any reason. Further, Highland Coffees will never ask you for such critically private information as your social security number, driver's license number, or date of birth. 

When you provide Highland Coffees with information about yourself or anyone else through your online order submission, that information is submitted safely via 256-bit Secure Sockets Layer (SSL) encryption technologies (described below) and stored in our secure web server. Because we respect your privacy, we will always handle your information in a safe and responsible manner. Highland Coffees and its credit card processor Square.com will never store your credit card information.  

Security Policy
All orders placed on our website are secure in delivery, processing, and storage. Highland Coffees is registered with site identification authorities to enable your Web browser to confirm the identity of highlandcoffees.com before any transmissions are sent. With this technology, the identity of our site is automatically confirmed behind the scenes prior to the transmission of any customer information required to complete an online order.

We use 256-bit Secure Sockets Layer (SSL) technology to protect all transactions with our website. Your credit card number and other personal information are encrypted during the transaction process so that the data cannot be read as it is transmitted over the Internet to our secure server. SSL is a standard technology used by millions of other commercial e-commerce websites.

In very rare cases, some older Internet browsers may not be able to communicate with our secure server. If you experience any difficulties with your online order, please call our store at (225) 336-9773 to place your order.

Website Updates
We will continue to find new ways to enhance your online shopping experience at Highland Coffees, and we welcome your periodic review of our Privacy & Security Policies as we update them from time to time to reflect improved technologies and services.

Contact Us
For questions or comments about our Privacy & Security Policies, please contact us. Typically, we respond within 24 hours or less. You may also contact us using the following information:

Highland Coffees
3350 Highland Road, Baton Rouge, LA 70802
info@highlandcoffees.com
(225) 336-9773

Updated: January 15, 2025